General Conditions of Sale
General Conditions of Sale (GCS)
A contract between you (the Renter) and La Sauvagère (the Provider) will come into effect once payment is received and a booking confirmation is issued stating the confirmed holiday dates. The contract is binding on you and all members of your party. It is your responsibility to ensure that all members of your party agree to the terms of the contract set out in these Terms and Conditions (T&Cs). Failure to disclose all relevant information or comply with these terms may result in termination of the contract and loss of the booking.
These General Conditions of Sale (GCS) govern the relationship between Tenants and the company La Sauvagère for the purchase of Services.
They are supplemented by the Villa's Rules of Life, the Privacy Policy and the Legal Notices.
BETWEEN: The Tenant (as defined in Article 1 hereof),
On the one hand,
AND
The company LA SAUVAGERE, a civil real estate company with share capital of 1,000 euros, registered in the Caen Trade and Companies Register under number 949 192 587, and whose registered office is located at 453 rue Le Mesnil – 14330 Saon, represented by Mr. Jean-Baptiste Aulombard, duly authorized for the purposes hereof,
Hereinafter referred to as “La Sauvagère” and/or “The Service Provider”
On the other hand,
The Tenant and the Service Provider are hereinafter individually referred to as the “Party” or “Parties”.
These General Conditions of Sale are hereinafter referred to as “the GTC”.
The “Site” refers to the website www.lasauvagere-omaha.com
IT HAS BEEN PREVIOUSLY EXPOSED THAT:
La Sauvagère operates the website www.lasauvagere-omaha.com, which offers furnished tourist accommodation rental services. La Sauvagère offers a holiday home for rent located at 100 Boulevard de Cauvigny – 14710 Vierville sur Mer.
In this context, the Parties agree to conclude these General Terms and Conditions governing the sale of Services by the Provider to Tenants.
OBJECT
The purpose of these General Terms and Conditions is to define and regulate the terms and conditions of sale of the Services by the Provider to Tenants via the Site.
These General Terms and Conditions apply without restriction or reservation to all Reservations.
IDENTITY OF THE SERVICE PROVIDER AND CONTACT
The Site is operated by the Service Provider, namely: LA SAUVAGERE
Civil real estate company with share capital of 1,000 euros, registered in the Caen Trade and Companies Register under number 949 192 587, and whose registered office is located at 453 rue Le Mesnil – 14330 Saon, represented by Mr. Jean-Baptiste Aulombard, duly authorized for the purposes hereof,
Email address: lasauvagere.omaha@gmail.com
Telephone number: 06.29.43.97.36 – 06.63.71.38.18
Intra-community VAT number: FR 86 949192587
In the event of a complaint, the Tenant may contact the Service Provider at the aforementioned email address.
The Tenant can consult the legal notices accessible on the site
ACCEPTANCE OF THE GENERAL TERMS AND CONDITIONS
The T&Cs are accessible and printable at any time on a dedicated page of the Site
The T&Cs will be considered accepted by the tenant once they have confirmed their reservation and payment has been received and a booking confirmation has been issued indicating the confirmed holiday dates.
Any acceptance subject to reservation is considered null and void. The Tenant who does not agree to be bound by the General Terms and Conditions cannot make a Reservation on the Site.
The General Terms and Conditions constitute the entire agreement between the Parties. They prevail over any other general or specific conditions not expressly agreed to in writing by the Seller.
The Service Provider reserves the right to modify the T&Cs as indicated in these T&Cs.
Presentation of the essential characteristics
Before any Reservation, and in application in particular of the provisions of article L. 111-1 of the Consumer Code, the Tenant can find out, on the Site, the essential characteristics of each Service that he wishes to purchase (in particular the characteristics of the accommodation offered for reservation, the number of beds, the reservation dates).
This contractual information is presented in French.
Conditions of stay
The tenant is required to comply with the conditions of stay detailed on the Site.
- The house being rented for a fixed period, the Tenant may not under any circumstances claim any right to remain in the premises.
- The tenant is required to use and enjoy the Services, including the accommodation, furniture and equipment, as well as the common areas, as a "good father". He undertakes to respect reasonable and appropriate etiquette, as well as any instructions that may be communicated by the Service Provider.
- In accordance with Article 1731 of the Civil Code, the Tenant is presumed to have received the accommodation rented under the Services, its furniture and equipment in good condition for use and conservation, and to return them to the Service Provider in the same condition. The Tenant undertakes not to damage or harm, in any way whatsoever, the accommodation, its furniture, its equipment and the common areas from which it benefits under the Services. Failing this, it will be responsible for any damage, theft or loss and must fully compensate the Service Provider for the damage suffered.
- The Tenant agrees not to consume food on the floor of the accommodation.
- The interior of the Villa is a non-smoking area. Failure to comply with this clause will result in immediate termination of occupancy and forfeiture of all payments.
- It is strictly forbidden to throw any solid object (e.g. sanitary towels, tampons, tissues, wipes, cotton wool, cigarettes) into the toilet and to use chemical products for their maintenance (e.g. bleach, white spirit).
- The accommodation is equipped with several trash cans. The Tenant agrees to respect the selective sorting of waste (plastic/cardboard, glass and household waste). He will have access to waste containers located at the entrance of the property.
- A security deposit of two thousand (2000) euros will be required on the start date of the stay, by bank imprint, check or cash. The security deposit will be returned to the Tenant within 72 hours of the end date of the stay, except in the event of damage, theft or loss of any kind. Where applicable, without prejudice to any additional damages that the Service Provider may claim, the Tenant will be liable for the amount of repairs or replacement upon presentation of an estimate or invoice, within 15 calendar days from the date the Service Provider sent said estimate or invoice. Upon receipt of this payment, the Service Provider will return the security deposit. Otherwise, the security deposit will be permanently retained by the Service Provider.
- The Tenant guarantees to be covered by liability insurance covering its liability for any damage, theft or loss in connection with the Services, and for any accident in connection with the Services.
- The Tenant may not exceed the maximum number of occupants (13 people) in the property without the prior agreement of the Service Provider. He undertakes not to invite additional people onto the premises without the prior written authorization of the Service Provider. Any additional person may be refused by the Service Provider, without this refusal being considered as a modification or termination of the Reservation at the initiative of the Service Provider. No refund may therefore be required by the Tenant.
- Arrival on the premises will be from 5 p.m. The Tenant must inform the Service Provider of their arrival time in order to organize entry to the premises (if the schedule does not allow for a personal welcome, a key box system is available). Departure will be by 10 a.m. at the latest. This allows the accommodation to be thoroughly cleaned and prepared for incoming guests.
- The tenant may not under any circumstances re-let or sub-let the property, even free of charge.
- Pets are prohibited. Any animal may be refused by the Service Provider, without this refusal being considered as a modification or termination of the Reservation at the initiative of the Service Provider. No refund may be demanded by the Tenant.
- A key to access the accommodation is given to the Tenant at the beginning of their stay. They must return it to the Service Provider at the end of their stay. Otherwise, the Tenant will be liable for the cost of making a new key.
- The Tenant has custody and responsibility for their personal belongings during their stay. It is their responsibility to lock the accommodation, as well as the windows and other openings. If belongings are forgotten after departure, the Service Provider can resend them to the Tenant, by parcel or mail, after the Tenant has paid the shipping costs with tracking and insurance.
- The Tenant undertakes not to use the computer or digital resources made available to him to commit illegal acts such as copyright infringement, illegal downloading, etc. He will, if applicable, be fully responsible.
- Vehicles will be parked in the courtyard and/or the Villa's private garage.
- Any problem or complaint that the tenant may have regarding their vacation must be reported immediately. Any complaint not reported at this time and reported only after the tenant has returned from vacation cannot be taken into account by the Service Provider.
- For any additional questions relating to the Services, the Tenant may contact the Service Provider
PRICE
The sale prices of the Services are displayed on the website and in the Reservation summary. They are indicated in euros, all taxes included (applicable VAT rate of 10% on accommodation and 20% on other services). The price of the accommodation does not include any tourist taxes, local taxes or state taxes that may be payable depending on the case. These fees and amounts are not the responsibility of the Service Provider. They are the responsibility of the Tenant, who must pay them upon entering the premises, or before leaving. The amount of the tourist tax varies according to the number of occupants (minors are exempt) and will be communicated to you at the end of your reservation or upon entering the premises.
The Villa is cleaned at no additional cost. However, out of respect for the cleaning staff and subsequent arrivals, and to ensure good sanitary conditions, we ask that upon your departure, the Villa be clean, the dishes done and put away, and the trash placed in the bins provided. The Service Provider reserves the right to charge an additional fee to cover additional cleaning costs if the tenant leaves the property in an unacceptable condition.
Bed linen and towels are provided to tenants at no additional cost.
Price revision
The Provider reserves the right to modify the prices of the Services at any time and to offer promotional offers or price reductions, at its sole discretion.
The prices of the applicable Services are those indicated on the Site on the day of the Reservation.
RESERVATION
The Tenant may proceed with the Reservation of one or more Service(s), under the following conditions.
Reservation Procedure
The Reservation procedure takes place according to the different stages of navigation on the Site
- information on the essential characteristics of the Service;
- choice of Service, and where applicable its options (choice of dates, number of people, etc.) and contact details of the Tenant;
- verification of the Reservation elements and correction of errors if necessary;
- follow the instructions for payment and payment of the Reservation
Upon confirmation of the Reservation, the Tenant acknowledges placing an order with an obligation to pay. This action constitutes the formation of a distance selling contract concluded between the Service Provider and the Tenant. From this action, the Tenant is definitively committed and accepts these General Terms and Conditions as well as the Cancellation Conditions.
The Reservation is deemed to have been received by the Service Provider when the latter can access it.
The Provider reserves the right to refuse a reservation without giving any reason.
Cancellation or suspension of Reservation
Cancellation by the Provider
The Provider reserves the right to cancel any Reservation in the event of "unavailability" of the reserved accommodation (related to damage such as water damage or a power outage, for example) or in the event of force majeure. It must inform the Tenant by email and will, if applicable, reimburse the full Reservation Price paid by the Tenant. The Tenant may also opt to postpone the stay within twelve (12) months following the date initially planned for their stay. No compensation may be claimed from the Provider.
The Provider reserves the right to suspend or cancel any Reservation, regardless of its nature and level of execution, in the event of non-payment or partial payment of any amount due by the Tenant, in the event of a payment incident, or in the event of fraud or attempted fraud relating to the use of the Site, including in the event of previous Reservations.
Cancellation by the Tenant
- Any cancellation must be notified in writing.
- Cancellation more than 31 days before arrival: You will be reimbursed 100% of the amount paid.
- Cancellation less than 31 days before the scheduled arrival, the rental amount is not refundable.
Any bank charges remain the responsibility of the traveler.
If you need to cancel the booking, the Provider will use its best efforts to re-let the property and, if successful, the Provider will refund the rental payment in full, less any expenses or losses incurred.
If for any reason you leave the property before the departure date, no refund will be given.
We strongly advise you to take out appropriate and comprehensive travel insurance to fully cover the party's medical and bodily expenses, personal effects, public liability and cancellation cover, etc., as these will not be covered by the Provider's insurance.
PAYMENT
Payment terms
The full price of the Services is due (in euros) upon Reservation when the Tenant confirms his reservation and acknowledges placing an order with obligation to pay.
Payment is made online by credit card, through the Stripe application (payment service provider). Once the payment has been made by the Tenant, the transaction is immediately debited.
In accordance with the provisions of the Monetary and Financial Code, the payment order given by the Tenant is irrevocable and thus authorizes his account to be debited with the price of the Reservation. The Tenant confirms that he is the legal holder of the card to be debited and that he is legally entitled to use it. The Tenant guarantees to the Service Provider that he has the necessary authorizations to use the payment method he has chosen for his Reservation.
Billing
The invoice corresponding to the Reservation will be sent to the Tenant by email.
RIGHT OF WITHDRAWAL
In accordance with Article L. 221-28, 12° of the Consumer Code, the right of withdrawal does not apply to contracts for the provision of accommodation services, other than residential accommodation, goods transport services, car rentals, catering or leisure activities which must be provided on a specific date or period.
Consequently, the Tenant acknowledges that he does not benefit from any right of withdrawal.
However, he may avail himself of the cancellation conditions provided for under these General Terms and Conditions.
LEGAL CAPACITY OF THE TENANT
Reservation is accessible:
- To any natural person with full legal capacity to enter into a commitment under the General Terms and Conditions. Consequently, if a person without legal capacity makes a Reservation on the Site, their legal guardians (parents, guardians, in particular) will assume full responsibility for this Reservation.
- To any legal entity acting through a natural person with the legal capacity to contract in the name and on behalf of the legal entity.
In accordance with current regulations, the Tenant of foreign nationality must complete an individual police form upon arrival at the accommodation.
RESPONSIBILITY OF THE SERVICE PROVIDER
- The Provider does not provide the Tenant with any guarantee as to the adaptation of the Services to its needs, expectations or constraints, other than the guarantee of conformity stated above.
- The Provider cannot guarantee that the information on the Site is translated into all languages. However, this information is available at least in French.
- The Service Provider cannot be held responsible for theft, damage or loss of belongings belonging to the Tenant during their stay.
- The Provider will ensure that the facilities are in working order and that the property is properly equipped. In the event of a temporary defect or malfunction of any equipment, machinery or device in the building or grounds, the Provider will not be held liable (no compensation will be granted).
- No compensation will be given for any temporary outage of electricity, gas, water, internet connection or television service. Or for any loss, damage or injury resulting from adverse weather conditions, riots, wars, strikes or other events beyond the control of the Provider.
- The Service Provider shall not be held liable for non-performance or delay in the performance of the sales contract due to a case of force majeure, as usually defined by the case law of the French courts. The following are considered cases of force majeure: exceptional bad weather, natural disasters, fires and floods, explosions, lightning, attacks and acts of terrorism, wars and riots, epidemics and pandemics, administrative, regulatory or legal closures, bans and/or restrictions, cases of disruption or blockage of telecommunications networks, means of transport or postal services, including due to strikes, as well as any legal or regulatory obligation or public order obligation imposed by the competent authorities and which would have the effect of substantially modifying the General Terms and Conditions.
MODIFICATION OF THE GTC
The Service Provider reserves the right to modify the T&Cs at any time. It will post the T&Cs online as amended. The current version of the T&Cs is the one available on the Site on the date of the Tenant's Reservation.
LANGUAGE
In the event of a translation of the T&Cs into one or more languages, the language of interpretation will be French in the event of contradiction or dispute over the meaning of a term or provision.
APPLICABLE LAW AND JURISDICTION
All clauses appearing in these T&Cs are subject to French law.
In the event of a dispute concerning the validity, interpretation and/or execution of the General Terms and Conditions, and in the absence of an amicable resolution or recourse to mediation, or in the event of failure of mediation, said dispute will be submitted to the French courts, unless there are contrary legal provisions which would refer to the mandatory jurisdiction of a foreign court. The Tenant may refer the matter to one of the courts with territorial jurisdiction under the Code of Civil Procedure, or to the court of the place where he was living at the time of the conclusion of the General Terms and Conditions or the occurrence of the damaging event.
GENERAL INFORMATION
If one or more provisions of the General Terms and Conditions are held to be invalid or declared as such pursuant to a law, regulation or following a final decision of a competent court, the other provisions shall retain their full force and scope. The fact that the Tenant or the Service Provider does not assert against the other party a breach of any of the obligations referred to in the General Terms and Conditions shall not be interpreted for the future as a waiver of the obligation in question.
Content updated on 08/23/2025
